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What Our Delighted Customers Have Said About Us

Hi Ivan, A massive thank you for your kindness and patience in waiting nearly 90 minutes for me to get me from Coolangatta to Byron Bay last night. This was incredible service and I really appreciate it. Please see a review I have posted on Facebook. Thanks so much, Michael

We run the National Circus Festival in Mullumbimby and Trudie and Ivan literally came to the rescue - helping us transport many of our artists and crew beautifully, to schedule and at a very reasonable price! I would recommend Airlink to anyone looking for professional, reliable and FRIENDLY transport! Thanks so much guys. Simone, Mullum Circus Fest 2017

Hi Trudie, You helped us out last week with car seats and transport from the airport to our hotel and back as well as a daytrip to Sea World. Thank you for your wonderful service, it was lovely to be collected and dropped off with the kids in booster seats. You made our life so much easier. Thank you Jacqui

From the initial phone conversation with Trudie I felt very comfortable to book and pay up months in advance for a return trip from Coolangatta Airport to my hotel in Surfers Paradise. I was given a confirmation text to my mobile the day before each trip with personal phone numbers if I needed to contact the drivers. I have never had that before in Australia or Europe. Once I had landed I was met with Ivan and my name card right outside the departure door to baggage claim, I did not need to look for him. He took the shortest trip to Surfers which was amazing during peak hour. On my return trip Trudie was at my hotel right at the exact time she mentioned. Again during peak hour she took the shortest trip possible. I will recommend Airlink Express to everyone and I will always use them from now now. Thank you so much Trudie and Ivan you really the best! Connie Colosimo

Extremely professional and quick in dealing with a large group all changing their individual transfers. As an Agent, I cannot express my thanks for the ease of booking and service with Airlink Express. We will be recommending them for all clients. Excellent stuff guys! Jilda Jack

Ivan and his team were the most reliable friendly people to deal with and all vehicles were immaculately clean. Booking was so easy and a delight, with fast responses from Trudie. I will always use Airlink Express for my transfers from Byron Bay to Gold Coast as they offer outstanding service. Sandy Mitchell

I used Airlink Express on a recent visit to Brisbane and the Gold Coast. I was very impressed with the personal, caring service I received from Ivan my driver. The service was on time, door to door and no going via other hotels and resorts to pick up other people, which adds extra time on the trip. Thank you Airlink I will look forward to seeing you on my next visit. Denise Hannent


Hi Trudie, thank you for the on time pick up to the airport. That type of professional customer service makes one's travelling experience far less stressful. Yours sincerely, Gail

Ivan was our driver and he was fantastic. Our flight was delayed an hour and still happy!! Great service, lovely van very clean and prompt pickup for return to airport. Highly recommend Airlink as your choice of transport when in the GC!! Justine Goodman

I used Airlink Express Airport Transfers again. Highly recommend them as a reliable and professional service. Thanks guys! Lucia Tome

I spoke with Trudie on the phone who was extremely helpful & friendly. The driver was waiting at the airport for me even though my flight was delayed which was a huge relief and I was very thankful. I would not hesitate to recommend Airlink Express Airport Transfers to any one travelling to the Gold Coast. See you again next year! Rick Spina

Always on time, always with a smile, absolutely the best airport transfer in South East Queensland. Garry Howarth

Very efficient service from start to end. Very friendly and helpful person I contacted, confirmed all details the day prior to my arrival, the driver met me inside the Brisbane Terminal with a sign displaying my name. Helped me with my luggage and I didn't have to wait for anyone else so it was a quick pickup. Also very reasonably priced, highly recommend. Linda

My husband and I used Airlink Express Airport Transfers recently for our trip and I have to highly recommend them. The service from the start was great, the lady I dealt with on the phone was very polite and efficient, they were on time and the driver, Ivan was a very jolly man who gave us many laughs along the ride. I will definitely use them agai and recommend them to family and friends as you so often don't get great customer service anymore. Heidi Talbot

Hi Meredith, My husband and I just wanted to thank you for our recent transfers we organised with you. John was lovely the three times we dealt with him. He was very helpful, and was lovely with our very chatty 5 year old son. Peter was great on the trip out to Wet and Wild too. We will recommend your company to any friends who need transfers up there in the future. Thanks again, Amy May

Hi Meredith, Just wanted to say thank you for the excellent service. Everything was timely, clean and safe. John and Peter were also nice and friendly. Kind regards, Jacqui

Hi Meredith, Thank you for the excellent Airport transfer service we used last week . It was very good, car seats all good and door to door service most worthwhile. Regards Judith Barker

Just a note to say thank you, the pick up drop offs could not have gone better and your staff are an asset in putting up with some extroverts! Dave

None of us were driving on our holiday to the Gold Coast and we opted to hire the services of Airlink Express. Now that's traveling in style! The drivers were always on time and very pleasant chaps. Rates were very reasonable. Service was very efficient from the time of booking to airport drop-off. Meredith was very efficient and quick to respond to emails. The vans were clean and fitted with the booster seat we required in every trip. The drivers particularly Larry, John and Michael were very pleasant and endeavored to make us feel comfortable. This is the way to go around the Gold Coast. Highly recommended! 5 stars! Mary J De Guzman

Hi Meredith, I just wanted to write you a short note to say thanks so much for your assistance in booking the transfers for our conference. Everything was perfect so thank you! Nikki Cox - TYPO

Hi Meredith,Thanks again for all your help with this. All of my dealings with Airlink Express have been outstanding! Mark J. Lexus of Blackburn

On our way to Broadbeach in comfort. Great service Larry!

Hi Meredith, Just a note to say how impressed we were with your service and your drivers, particularly on Saturday to/from the footy. It added to our whole weekend experience which was thoroughly enjoyable. Margie E

I would like to convey my sincere appreciation to you all for making the holiday to the Gold Coast a very memorable and enjoyable trip for the clients of Bowen Flexi Care Inc. Everyone who had the opportunity to participate in this recent holiday has expressed huge thanks for the experience. Once again, thankyou for your service and offers of assistance, and for making this a valued opportunity for people with a disability.

Bowen Flexi Care Inc is a non-government community organisation, delivering services to people with disabilities and their carers.

Hi Meredith, Just confirming our pick up at 1.30pm tomorrow at The Chevron Renaissance. I'm guessing we wait at the same place where Michael dropped us off. BTW it was so lovely to see his smiling face and his happy demeanor after our delayed flight, especially after my rude phone call from our hotel booking agent. I will be recommending your services to my family and friends. Thanks Again, Regards, Joanne W

Hi Michael, Just wanted to let you know our return transfer worked perfectly too! Will definitely recommend you for our clients travelling to the Gold Coast. Thanks Lisa

Hi Meredith, Just an email to acknowledge the great service today. Our pick up and trip from Brisbane airport to Palazzo Versace couldn't have gone smoother thanks to Michael! We were wondering if we could book your services again? This time, getting us from Palazzo to Gold Coast/Coolangatta airport at midday on Friday. Thanks, Darren!

Hi, just wanted to say how fantastic we found your service and how friendly and efficient our driver was. we were very impressed! regards, Kim

I used your service yesterday from Pacific Pines to Gold Coast Airport and would like to compliment you on the fantastic service provided by Michael, the driver. Very friendly and polite, lifting my luggage in and out of spotlessly clean bus. I have used other shuttle services before but none of them have been nearly as good as yours. I will be using your service again and recommending it to my family and friends. Thank you again for such efficiency and service. Pat Farrows

Hello Meredith, Thanks so much for confirming the transport back to the airport on Saturday. It arrived spot on 11.00am and we had a great trip home. Please pass on my appreciation of your great service! I am now back in Canberra and tomorrow its going to be minus 2 …. Perhaps I should go back to the Gold Coast! Ha! Ha! Regards Chris Barton

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Hi Meredith, Just wanted to say thanks for such an efficient and friendly service! Your driver was fabulous and both negotiating GC Airport and getting me to my hotel in a timely manner. I will certainly be recommending your company to others should I have the opportunity. Regards Louise W.A Health Dept

Hi Meredith, I would just like say a big thankyou for your recent service. The way you run the company from the booking to the pickup at the airport. Your drivers were all polite and very informative of areas I asked about. Thanks for the sign as well for the "Mayor of Yarraville". Once again thanks very much from all the lads from Melbourne. Kind Regards Andrew

A big thankyou to you guys Airlink Express Airport Transfers Gold Coast, last week I went on a holiday to the Gold Coast with 5 kids, before arriving I organised transfers to and from airport and theme parks, I looked into a few transfer companies on the Gold Coast and I can proudly say that I chose your company Airlink Express Transfers Gold Coast. These guys made my trip so much easier, could not complain or pick a fault, their drivers were awesome, very friendly and helpful; and always on time. The vehicles were in immaculate condition, very clean, comfortable and aircon on to the max. I would recommend these guys to everyone, they do a sensational job, out of 10 I give them a 10 for everything. Well done Airlink Express Airport Transfers Gold Coast and once again a big Thankyou, I will definitely be using you guys again. Laura P

To Airlink Express. I used your service twice over my schoolies stay and i would just like to thank you! I was very satisfied and grateful, the driver was very reliable and I felt safe so again thank you for everything. I would highly recommend your service to everyone traveling to the Gold Coast, regards Hannah

Meredith, I am really appreciative of your service and I feel like you're all part family now, you guys are so reliable and prompt and offer a great service, Thanks Sally

Just wanted to say how pleased Carole & I were at today's Airport Transfer. Things happened so seamlessly. Your driver was there right on time & assisted us with luggage, into the minibus & off to the Broadbeach dropoff. We found him to be a very pleasant & friendly man & it was a real pleasure to be safely driven by him. Just thought you may like to know of our experience. Regards Des & Carole

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Hi Meredith, I would like to say a big thank you on behalf of my family. The service you, Nola and all the drivers provided throughout the week was excellent. It made our trip hassle free, especially getting around with the babies. We will definitely use you again in the future and I will be recommending your company to my friends, especially the ones with babies!! Thanks Louise

Hello, I would like to provide feedback on my experience with your company. I will certainly be using your service again and recommending to my friends. When I arrived home I couldn't find my keys and your driver was kind enough to wait until the manager arrived with a spare set so I could get into my home. Thank you driver - I think his name was Frank - but not sure. Regards Robyn R

Hi Meredith. Just wanted to pass on our thanks to you and your team there, we were very happy with the service we received from your company with our transfers. The buses are clean and very well presented and the drivers friendly, helpful, punctual and safe driving. We will certainly be recommending you guys to family and friends and will use you again when we are up there next. Dominic C

Thank you very much for your awesome customer service, very impressed. Karen R

Thanks again for the great service with your airport transfers, much appreciated. Sue and Peter

Dear Michael, Meredith and Peter - Your knowledge and experience was invaluable in helping me to arrange the transfers for the Zagreb Croatian Folkloric Dance Group Wollongong on our recent trip to the Gold Coast. I look forward to doing business with Airlink Express for many years to come." Kind Regards Mareesa Florek

Thanks for the professional service you provided. The kids have been in good hands. Sarnia

Just a short note to thank you and your staff for everything over the ASHLA weekend away. Prebooking the transport absolutely made the weekend, all the drivers were great, particularly dealing with some rather inebriated women!! Nothing was too much trouble and the drivers (yourself, Michael and Peter) showed much patience as I tried to get 30 women rounded up - ASHLA will certainly recommend Airlink to our friends and family - next time we are in Queensland, Airlink will have our business. Thanks again and regards, T... B.... Secretary ASHLA. (Australian Stock Horse Ladies Association)

Thanks for your fantastic service, you made our trip FANTASTIC!!!!!!!! C........

To our drivers over the past few days - "Thanks so much fellas for taking the worry out of our travel equation - Great service and smiles all round." M......., Rainbow Secondary College, Rainbow Victoria

It has been great working with you as things always ran smoothly which makes my job easier. Mick.....International Student Volunteers

Just a quick note to say thanks for the service, we have just arrived home safely and will certainly recommend you to friends and family travelling to the Gold Coast, thank you regards Marianne

Thanks again Meredith – Great holiday all the transfers went very smoothly. Caroline

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Dear Meredith, I would like to enquire about airport to hotel transfer (Coolangatta to Beachcomber, Surfers) for my parents. My sister and I used your service last December and were very impressed, and I was hoping to refer you to my parents for their visit in August. Would you kindly advise ....... regards Chiara

My husband and I used your transfer services last week on a trip to the Gold Coast. I would very much like to comment on the great service we had on your website, however it seems that you need to be on Facebook to do this. Unfortunately we are not facebook members and was wondering if there was another way I can provide a testimonial on your website. Regards Cathy P

Dear Meredith Thankyou for your prompt reply to my request for a receipt. I was extremely satisfied with the service from Airlink. Regards Kathy B

Hi Meredith, Can you pass on my thanks to your boss. Peter I think his name is. Your service has been second to none. Thanks Dan